You Live.. We Manage

Our Top Notch Services

We are a full service community association management and real estate company, with over 15 years experience. Top Notch service is our main goal when dealing with all of our clients. Top Notch is more than just a name, it is the foundation our business was built upon. Any information you may need is available to you at any time of the day or night online. When you take Top Notch into consideration, you put integrity at the forefront of your association.

Real People, Not Robots

When managing associations we pride ourselves in our direct and hands-on approach. Each association is different and deserves special attention. No corporation will match the level of devotion that Top Notch extends to each association. We assist each Board member or homeowner inquiry with an actual person on the other end of the line. No answering service or frustrating set of menus. Anything you need will be taken care of as soon as humanly possible.

Testimonials

“Top Notch Management is the best management company we have ever had. There is always someone there to help. Our rep, Anna is available whenever there is a need to solve a problem. She personally visits our property on a regular basis to ensure the work is completed or the reported problems have been addressed. Anna and the rest of her department also work hard and diligently to ensure that all of our documents and notices are sent out or posted on time. Lastly, the accounting and payables department do a great job with posting fees for our association and providing financials every month for our budget. Thank you Top Notch!”

“Top notch management has been a God send for our HOA. We have lived in our condo for two years and had at least 2 other management companies before top notch and they didn’t come close to comparison. Ana and Stephanie and the rest of the staff are phenomenal, as well as Gasner who I talk to on almost a weekly basis. They are all so helpful and quick to respond to emails or phone calls. I look forward to working with them further moving forward.”

“Top Notch has been absolutely wonderful and a pleasure to have as our management company for many years. I have had my share of emergencies and each and every time I am always taken care of quickly and efficiently. If you seek professional, courteous, and an experienced staff, then the Top Notch team are the right choice for property management in Central Florida. Highly recommend this organization.”

 

“I have had a working relationship with Top Notch Management for nearly 2 years. They help manage our Recreation Association in Orlando. Our association was self managed for nearly 30 years by the board but circumstances led to the need to have a management company come in and help us. From the beginning Top Notch has been nothing but genuine, friendly and competent taking care of every need that we had. For example, our financials needed to be revised and better structured and they made such a huge difference by providing the resources, time and knowledge to get this done.

They have treated me and our board with great respect and continually work hard to meet and exceed expectations. They have never been rude or confrontational with anyone on our board or in our community. They are very ethical and do their best to always steer our association to follow the law and create an environment that helps all parties work together for the betterment of the community.

During my time with them and even at their office location I’ve only witnessed employees who care about each other and having the best interest at heart for the communities they serve.

If your looking for someone to help manage your community I would strongly recommend that you contact Top Notch Association Management!”

 

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When managing associations we pride ourselves in our direct and hands-on approach. Each association is different and deserves special attention. No corporation will match the level of devotion that Top Notch extends to each association. We assist each Board member or homeowner inquiry with an actual person on the other end of the line. No answering service or frustrating set of menus. Anything you need will be taken care of as soon as humanly possible.

Accurate reports and full disclosure are the cornerstones of a good management company. We take these concepts to the next level with detailed record keeping and full access for board members and homeowners alike. Any information you may need is available to you at any time of the day or night online. When you take Top Notch into consideration, you put integrity at the forefront of your association. Below is a breakdown of the services that we offer:

Neighborhood Inspections:

  • We will carefully inspect the community for violations or recommendations concerning maintenance, repairs, and landscaping needs. We will then contact companies to provide you with worry free maintenance and repairs.
  • Keep you informed of any current work being performed, progress, and all expenses.

Administration:

  • We will implement all goals, regulations, and policies established by the Board of Directors.
  • Verbally respond to all queries from association members and/or association business associates.
  • Contact business for bids on all contracts.
  • Verify that insurance coverage for all association matters is adequate and review coverage as necessary.
  • Draft correspondence in response to policies of the board and all other correspondence as it pertains to association matters.

Budgeting:

  • Plan and draft budgets for the association.
  • Research probable increase or decrease in specific expense and income items.
  • Prepare projected quarterly financial statements.
  • Provide justification for specific new items and over-runs or under-runs for budget estimates.
  • Indicate trends and/or comparisons with selected factors or standards.
  • Tabulate statistical data for presentations.
  • Monitor all budget items during association operations at all times.
  • Free online access to ledgers and community documents

Communication:

  • Our phones are answered by real people and not automated phone systems.
  • We work as a team and there is always someone to answer your questions.
  • Prompt response to all emails.
  • The Board of Directors have 24/7 access to view reports and data online with ease.
  • Digital Record Management
  • Every unit owner may view their individual ledgers and community documents on the community web page.
  • All unit owners will have access to respective and individual ledgers along with community documents on the appropriate web page.

Accounting:

  • Prepare and verify journal entries for the association.
  • Prepare checks in payment of association invoices.
  • Maintain accounts and records of transactions of disbursement and expenses.
  • Estimate expenditures expected based on historical or newly developed data.
  • Advise board on the effective use of resources and the establishment of priorities.
  • Establish and enforce cash flow control.
  • Prepare briefs or presentations.
  • Review property assessments and make recommendations where appropriate.

Maintenance/Vendors:

  • Plan and schedule maintenance for the association property.
  • Gather data for estimates of repairs and recommend course of action.
  • Contact businesses or individuals for required maintenance bids and estimates.
  • Review and inspect completed maintenance jobs.
  • Draft and mail invitations to companies for bids.
  • Draft specifics for procurement contract.
  • Confer with contractors or suppliers.

Hours of Operation

Monday – Thursday 9:00 AM – 4:30 PM
Friday 9:00 AM – 1:00 PM
*Closed on weekends and major holidays

Fax

(407) 644-4484

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